Our team has compiled the most commonly asked questions to provide you with quick and helpful solutions. Explore our FAQ sections to get the information you seek and make the most of your experience with us! Can’t find what you are looking for, visit our support page, create a support ticket or contact our team.
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Phone FAQs
Are there different types of business phone systems?
Yes, cloud-based and PBX phones.
Cloud-based phone systems are also known as Hosted Phone System; forgo the upfront cost of hardware, software, and licensing associated with traditional PBX (on-premise) phone systems. Instead, your provider rolls most of your equipment, security, maintenance, and support costs into a monthly recurring seat/user fee. A hosted phone system is a telephone service where the main telephony infrastructure is housed off-site, usually maintained by a third-party provider. The service connects businesses to this system via the internet, eliminating the need for on-site hardware and enabling access to advanced communication features. This system offers benefits such as lower upfront costs, scalability, reduced maintenance, and the ability to make and receive calls from anywhere with a reliable internet connection.
PBX phone systems are also known as an On-Premise phone system; that provides total ownership of your telephony with a combination of digital and IP services and endpoints. Systems are required to have dedicated facilities and equipment, including common equipment units, phone system cabinets, servers, and central processing units. You have the flexibility of selecting your own service provider and can use either traditional dial tone services or new SIP (session initiation protocol) technology for your dial tone.
What internet speed is required for a hosted phone system?
What is a cloud phone system?
How does a cloud phone system function?
Is a cloud phone system secure?
Yes, cloud phone systems are secure as they use encryption and authentication to safeguard your communications.
And what are the key benefits of a cloud phone system?
Some benefits of a cloud phone system include reduced costs, improved scalability, increased mobility, and access to advanced features like call forwarding, auto-attendant, and business SMS.
Can a cloud phone system integrate with other business tools?
Yes, many cloud phone systems can integrate with various business tools like CRM software, email, and other productivity apps to streamline communication and collaboration.
What internet speed do I need to support my phone system?
Network FAQs
What is a business network?
A business network is a system of interconnected devices such as computers, printers, phones, and servers that enable data sharing and communication within an organization.
What are the benefits of a network business?
Networking solutions help businesses to improve traffic, secure the network and smoothly provide services as well as keeping your employees and other users happy. Rather than having multiple sources for different devices, a comprehensive network will link all of your business operations for ultimate convenience and productivity.
Information will flow smoothly from one device to another, enhancing communication across your business team. However, this is not a one-size-fits-all situation – the best computer networking system for your business will be uniquely configured to priorities your business needs.
Why is network design essential for businesses?
How can I enhance the security of my network?
How can I improve my network performance?
Should I choose a wired or wireless network?
The choice between a wired or wireless setup depends on what you value most in a network set up for businesses. The main benefits of a wired network are the following:
- Faster data transfers
- Less lag
- Better security
A wireless network, on the other hand, offers the following:
- Convenience
- Easier to install and deploy
- Quickly advancing
Of course, your setup can have both and may even need both depending on your operations and whether you have remote locations. For instance, you can have an internal network for your employees and a separate guest wireless network for the convenience of your visitors and clients. Considering which factors you value in a computer network will help you determine which type of setup you need.
What does a network setup involve?
Why should a professional set up my business network?
A professional can ensure your network is secure, efficient, and capable of handling your business’s demands, reducing potential issues and improving performance. The professionals at Red Horizon Technologies also offer ongoing support and monitoring services.
What potential problems can occur during a network setup?
Issues can include security vulnerabilities, insufficient bandwidth, compatibility issues between devices or software, and network downtime.
